Your Rubbish Removal
Questions, Answered

You pay for the space your items take up in the van and nothing else. Labour, loading, transport and licensed disposal are included, and the price is fixed in writing before we start.

Tell us on the day and we will confirm the extra volume and the extra cost before we load it. If the load is smaller than you booked, we adjust the price down. You never pay for space you did not use.

For a sofa, loft clearout, garden tidy or a few bags of builders’ waste, a collection is nearly always quicker and often costs less than a skip once the permit and hire period are counted. We load everything, sweep up and leave.

During opening hours, most photo quotes are answered within minutes. Messages sent in the evening are answered first thing the next working morning.

Yes, same-day slots are available six days a week in most areas, subject to access and how early you get in touch. Send a photo and we will confirm the next van.

Only if we need access inside. For kerbside or garden collections you can leave items ready and we will update you when we are done.

Yes. Upstairs furniture removal is included. We carry sofas, wardrobes, mattresses and appliances from any floor, protect your walls on the way out, and you do not lift a thing.

Yes. Green waste, soil, rubble, branches and mixed garden clearances are all collected, loaded by our team, and sent for recovery.

Yes. Rubble, timber and mixed renovation waste is collected on commercial terms, documented, and taken to a licensed transfer station.

We cannot take hazardous items such as asbestos, chemicals, gas bottles or clinical waste. Tell us what is in the pile and we will confirm.

Every load goes to a licensed waste transfer station for sorting and recovery. Around 95% is recycled or recovered rather than sent to landfill.

Yes. Apollo is registered with the Environment Agency. Every load is taken to a licensed transfer station and you receive a waste transfer note.

Apollo is registered with the Environment Agency as a waste carrier. You can look us up on the public register before you book, and we would rather you did.

Yes. You receive a waste transfer note for every collection as your legal record that the waste was passed to an authorised person.

Yes. We clear offices, shops and sites, including out-of-hours collections, with a waste transfer note on every job.