Waste collection crew in hi-vis loading a collection truck

How it works

How Our
Rubbish Removal Works

Environment Agency LicensedFixed Prices, No Hidden FeesSame Day Rubbish Collection95% of Waste RecycledFully Insured TeamsWaste Transfer Note Every Time

The four steps

Rubbish Gone In Four Simple Steps

01

Tell Us What You Have

Apollo team loading bags and furniture into a van

Send a photo of your rubbish on WhatsApp, book online, or give us a call. A photo works best because it lets us quote accurately for anything, from a single mattress needing furniture removal to a garage full of mixed junk removal. There is no site visit to arrange and no waiting around for a callback. Most photo quotes come back within minutes.

02

Agree Your Fixed Price

Customer agreeing a fixed price with an Apollo crew member

We price by volume, which means you pay for the space your items take up in the van and nothing else. Labour, loading, transport and waste disposal are all included.

The price we agree is confirmed in writing before any lifting begins, and it does not change on the day unless you ask us to take more than we agreed. It is how cheap rubbish removal should work: a fair price, fixed up front, from a licensed company.

03

We Clear It

Apollo crew carrying a sofa into the collection van

Our uniformed two person team arrives inside the agreed window, whether that is a same day rubbish collection or a slot booked a week ahead. We carry everything ourselves, from any room and any floor, including upstairs furniture removal and heavy bulky waste collection. We protect your walls and flooring on the way out and sweep the space before we leave. You do not lift a thing.

04

We Recycle And Send Your Paperwork

Apollo crew member checking a load at a recycling facility

Every load goes to a licensed waste transfer station, where materials are separated and around 95% of what we collect is recycled or recovered rather than sent to landfill.

You receive a waste transfer note for every collection as your legal record that the waste collection was handled by an authorised carrier. Nothing we collect is ever fly tipped.

Three ways to book

Three Ways To Book Your Rubbish Clearance

WhatsApp A Photo

The fastest option. Take a photo of the rubbish where it sits, send it over, and we reply with a fixed price, usually within minutes. It works just as well for a garden full of green waste as it does for office clearance.

Message Us

Book Online

Choose the load size that looks right, pick a date, and you are done in about 60 seconds. If the load turns out smaller than you booked, we adjust the price down. You never pay for space you did not use.

Book Online

Call Us

Talk it through with a real person on 800-999-1234. Helpful if the job is unusual, if access is tricky, or if you simply prefer to speak to someone before booking a waste collection.

Call 800-999-1234

Duty of care

34(2A)

Under the household waste duty of care, you are responsible for making sure your waste is passed to an authorised person. Apollo gives you the paperwork that proves it was.

Apollo crew member in orange uniform

Responsible waste disposal

Waste disposal you can prove was done properly

Fly-tipped waste is still your responsibility if it can be traced back to you, which is why it matters who takes it away. Apollo collects as a licensed waste carrier, takes every load to a licensed transfer station, sorts it so that around 95% is recycled or recovered, and issues a waste transfer note so your disposal is documented.

Environment Agency registered

Apollo is registered with the Environment Agency

Licensed transfer station

Every load is taken to a licensed waste transfer station for sorting and recovery.

Waste transfer note

You receive a waste transfer note for every collection, as your record of the transfer.

Lawful disposal

Your duty of care is met because the waste is passed to an authorised person and documented.

Before we arrive

How To Prepare For Your Collection

Rubbish removal is rarely a one-size problem, so Apollo is set up to handle every scale of job through the same simple booking. These are the customers we work with every week.

  • Group items together where you can, as one pile is faster to quote and faster to load.

  • Tell us about parking, stairs or narrow access when you book, so we send the right team and allow the right time.

  • Set aside anything you want to keep, because once you confirm on the day, it goes in the van.

  • Mention anything unusually heavy, such as soil, rubble or a piano, so we can confirm it is covered by your fixed price.

None of this is required. It just helps us get in, get loaded and get out of your way sooner, which matters most on a same day rubbish collection.

Apollo crew member speaking with a customer at the door

Pricing explained

How The Pricing Works

01

You Pay For Volume

The space your items take up in the van, measured and agreed with you before loading.

02

Everything Is Included

Labour, loading, transport and licensed waste disposal. There are no hourly rates and no hidden extras.

03

The Price Is Fixed

What we agree in writing is what you pay, unless you add items on the day.

This is why a photo on WhatsApp is the fastest route to an accurate quote. We can see exactly what you have, match it to a load size, and send your fixed price back in minutes, whether it is garden waste removal, construction waste disposal or a single sofa.

FAQs

Frequently asked questions

Everything about pricing, licensing, timings and what we can take. If your question is not here, call us or send a photo on WhatsApp — the quote is free either way.

In most areas we offer same day rubbish collection six days a week, subject to availability. If today is fully booked, we will offer you the next available slot and confirm your fixed price straight away.

Tell us on the day and we will confirm the extra volume and the extra cost before we load it. If the load is smaller than you booked, we adjust the price down. You never pay for space you did not use.

Apollo is registered with the Environment Agency as a waste carrier. You can look us up on the public register before you book, and we would rather you did.

Only if we need access inside. For kerbside or garden collections you can leave items ready and we will update you when we are done.

Yes. Green waste, soil, rubble, branches and mixed garden clearances are all collected, loaded by our team, and sent for recovery.

Yes. You receive a waste transfer note for every collection as your legal record that the waste was passed to an authorised person.

For a sofa, loft clearout, garden tidy or a few bags of builders’ waste, a collection is nearly always quicker and often costs less than a skip once the permit and hire period are counted. We load everything, sweep up and leave.

Every load goes to a licensed waste transfer station for sorting and recovery. Around 95% is recycled or recovered rather than sent to landfill.

Book your collection

Ready to clear
your rubbish?

You have seen how it works. Now send us a photo and see how fast it works. Fixed price, same day slots available, licensed waste disposal on every load and no charge for the quote.

Environment Agency licensed.Fully insured.95% of waste recycled.

Terms and conditions apply